WelloHQ takes your privacy seriously. This policy explains what personal information we collect, why we collect it, how we use it, and your rights around that information. We operate under the New Zealand Privacy Act 2020 and take reasonable steps to comply with GDPR for customers in the European Union and the Australian Privacy Act 1988.
Who we are
WelloHQ is a digital product business operated by Anton Vermaak, based in New Zealand. We sell pre-built AI systems and workflow templates for wellness coaches worldwide. Our website is wellohq.ai and you can contact us at admin@wellohq.ai.
What information we collect
We collect only what we need to provide our service:
- Email address and first name — when you subscribe to receive our free AI prompts or join our email list via the MailerLite form on our website.
- Email address — when you submit a contact or enquiry form (processed via Formspree).
- Payment and billing information — when you make a purchase, this is collected and processed directly by Lemon Squeezy. We never see or store your payment card details.
- Purchase details — your email address and product purchased, provided to us by Lemon Squeezy after a completed transaction so we can deliver your order.
We do not run advertising tracking pixels or third-party retargeting scripts. Our email marketing platform (MailerLite) uses JavaScript and may use cookies or browser storage to support form functionality. Google Fonts loads fonts from Google's CDN and may log connection requests. We do not collect any health or sensitive personal information.
How we use your information
- To deliver your free AI prompt download and send you our email newsletter (only if you opted in).
- To deliver your purchased product and confirm your order.
- To respond to support or contact enquiries you send us.
- To send occasional product updates or offers — you can unsubscribe at any time using the link in any email.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third-party services we use
We use the following trusted third-party platforms to operate our business. Each has its own privacy policy:
- MailerLite (privacy policy) — email marketing and subscriber management.
- Lemon Squeezy (privacy policy) — payment processing and digital product delivery.
- Formspree (privacy policy) — contact form submissions.
- Google Fonts — fonts served from Google's CDN. Google may log the request; no personal data is passed from us to Google.
Data storage and security
Your email address and name are stored in MailerLite's systems (hosted in the EU). Purchase records are held by Lemon Squeezy. We take reasonable technical precautions to protect any data we hold, but no internet transmission is 100% secure.
Your rights
You have the right to:
- Access the personal information we hold about you.
- Ask us to correct inaccurate information.
- Request deletion of your personal information at any time.
- Unsubscribe from our email list at any time using the link in any email we send.
To exercise any of these rights, email us at admin@wellohq.ai and we will respond within 10 business days.
Children
WelloHQ is not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you believe we have inadvertently done so, please contact us and we will delete it immediately.
Changes to this policy
We may update this policy from time to time. When we do, we will update the "last updated" date at the top of this page. Continued use of our website or services after any change constitutes your acceptance of the updated policy.
Contact
Questions about this policy? Email us at admin@wellohq.ai. We're based in New Zealand and will respond within 2 business days.